A. Airline Cancellation Charges Per sector / Per person for Domestic Tickets:
Airline | Cancellation Charges |
---|---|
INDIGO | Rs.499 (Before 3 hours of flight schedule departure time) | Outside 24 hours : Rs.199 |
AIR ASIA / AIR INDIA EXPRESS | Rs.500 (Before 2 hours of schedule flight departure time) |
SPICE JET | Rs.100 (Before 2 hours of schedule flight departure time) |
VISTARA | Economy : Rs.1,999/- + GST | Premium Economy : Rs.2,500/- + GST | Business Class : Rs.3,500/- + GST (Before 2 hours of schedule flight departure time) |
AIR INDIA | Economy : Rs.999 + GST | Business : Rs.999 + GST (Before 2 hours of schedule flight departure time) |
AKASA | Rs.99 (Before 2 hours of flight schedule departure time) |
ALLIANCE | Rs.3,500/- (Before 2 hours of flight schedule departure time) Outside 3 days : Rs.3,000/- + GST |
B. Agent Charges for Domestic Tickets:
C. Airline Meal and Seat Charges for Domestic Tickets:
Airline | Meal Charges | |||
---|---|---|---|---|
1st Row | Emergency Row | Others Row | ||
INDIGO | Complimentary | Rs.2,000 | Rs.750 | 2-5 row RS.150/-and other, seats Complimentary |
AIR ASIA / AIR INDIA EXPRESS | Complimentary | Rs.650 | Rs.650 | Complimentary |
SPICE JET | Complimentary | Rs.999-Rs.1,299 | Rs.899-Rs.1,299 | Complimentary |
VISTARA | Complimentary | Rs 800-Rs.1,200 | Rs 800-Rs.1,200 | Rs.250-Rs.400 |
AIR INDIA | Complimentary | Rs.1,000 | Rs.1,000 | Rs.375 |
AKASA | Complimentary | Rs.1,750 | Rs.600 | Complimentary |
ALLIANCE | No Meal | Rs.500 | N/A | Complimentary |
D. Airlines Rescheduling for Domestic Tickets:
Airline | Charges (applicable before 3 hrs from Flight Departure) |
---|---|
INDIGO | Nil |
AIR ASIA / AIR INDIA EXPRESS | Nil (Upto 2 hrs prior to departure) |
SPICE JET | Rs.100 |
VISTARA | Rs.999 + GST |
AIR INDIA | Rs.249 + GST |
AKASA | Nil |
ALLIANCE | Rs.3,000 + GST |
Booking process & Contact Details:
Traveller are required to provide flight options along with Source and Destination with preferred time in an email as mentioned under the contact details of this SOP. The traveller is required to provide their mobile no. and current IEI membership number for verification.
Role | Email ID | Contact Nos. |
---|---|---|
Air Ticket | reservation.ccu@ebixcash.com | 9732121447 / 9733214447 / 9051444147 / 9734614447 |
Accounts / Credit | ccucredit@ebixcash.com | 9477220147 / 9836829280 |
Escalation | gorachand.ganguli@ebixcash.com | 9830406410 |
For booking process and other details download SOP
Disclaimer: IEI shall have no responsibility in case of any dispute between ETL and IEI Corporate Members.